30-Day Money-Back Guarantee Policy

We are committed to ensuring your satisfaction with our products and services. If, for any reason, you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date, subject to the following terms and conditions:

1. Eligibility for Refund:
   • Refunds are applicable only to products and services purchased directly through our website.
   • To be eligible for a refund, the request must be made within 30 calendar days from the date of purchase.
2. Exclusions:
   • Any LoveWell Assessments purchased or used during the 30-day period are not eligible for a refund. This exclusion applies to both standalone purchases and assessments bundled with are Certification Training.
3. Refund Process:
   • To request a refund, please contact our customer service team at noel@lovewellsolutions.com. Include your order number and details of your purchase.
   • Once your refund request is approved, we will process your refund to the original payment method within 7–10 business days.
4. Changes to this Policy:
   • We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to our website.

Thank you for choosing LoveWell Solutions, INC. If you have any questions or concerns, please don’t hesitate to reach out to us.